Guideline for your own Branded App | MoreApp
When applying for a Branded App there are some requirements. In this guideline, we describe what we need from you to develop your Branded App.
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Branding is available in the Branch, Tree and Forest plan. Visit our Pricing page.
When choosing a Branded App, you choose a personalised App. A personalised App requires dedicated time from our Product Team. The development of a Branded App will take up to > 4 weeks, and the costs of the Branding App are 5,950 EUR per year. The minimum purchase is set for one year. If you are on the Forest plan, this feature is included.
Guideline
When the Branded App contract is signed, you will receive a form to fill out. The guidelines below give you extra information while filling out this form.
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Purpose of the App
Here you will find the difference between a Public and Private App. Public Apps are typically the preferred choice.-
Public App: The App will be available (or can be downloaded) in the Stores.
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We upload the App with our Developer Account in the public App Store and Google Play Store.
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The decision to make the App public is at Apple's discretion. If not made public, the App will be unlisted, allowing you to provide customers with a direct URL to download it.
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Private App: The App is for internal use only. It will not appear in the Stores.
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Only certain users of the organisation will have access to it. The users will receive an invite.
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We upload the App with our Developer Account as private distribution (Apple Business Manager and Google).
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For iOS (Apple Business Manager):
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Create an Apple Business Manager account with your own Apple ID.
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Provide us with your Organisation ID, which can be found in Apple Business Manager.
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We publish the App from our Developer Account, targeted only for your Organisation ID.
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For Android (Google):
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Sign in to the managed Google Play store.
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Click Admin Settings, on the left-side column.
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Copy your Organisation ID string from the Organisation information box and send it to us.
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Your Generic contact Email address
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Decide on the generic email address to be utilised for the Apple and Google Play Store.
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Your App name
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The name of your App. This will be shown in the Stores, and when the App is downloaded.
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Your subtitle
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Create a short description of 30 characters for your App (optional). This will be shown in the Stores.
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Your description of the App
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Create a description for the App. This will be shown in the Stores.
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Keep in mind that the description needs to be max. 4,000 characters long.
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The description will be the same for both Apple and Google Play Store.
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Note: It is not permitted to use naming or linking to Google or Android in the App Store. The same counts for the Google Play Store, where naming or linking to Apple is not allowed.
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Your keywords
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You can add keywords. Keywords are needed to find your App in the Stores. Provide a list with a maximum of 100 characters including spaces and punctuation. This should look as follows: moreapp,work order,inspection, etc (= 33 characters).
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Your Platform and Web App Domain
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You need to create a custom domain for the Platform and Web App. This means that you will create your URLs that replace platform.moreapp.com and app.moreapp.com
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platform-companyname.web.app and webclient-companyname.web.app
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Important: You need to own the domain you specify as the custom domain.
- Here is an example of the result:
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Your Branded Colour
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This colour will replace the MoreApp blue colour in the forms.
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You need to provide us with the HEX code of the colour. For example: #e1b82b.
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Your Button Text
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This button is visible on the login page of your App. Via this button, users can easily contact you.
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This button is optional.
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If you want to include this button, we need:
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Button text: The text that will be visible in the button. For example: Contact
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URL: The URL where the users will be redirected when clicking on the button. For example: The link to your website or a contact email.
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Visuals
To meet all the criteria (or requirements) of the App Store and/or Google Play Store, MoreApp will create the visuals for the Stores and the Platform.
What we need are the following visuals:
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Logo - Full colour - Horizontal
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Preferably Vector file (svg. ai. eps.)
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Otherwise .png 1200> px wide or 300> px high (300PPI) with a transparent background
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Logo variation - Monochrome - Horizontal
- Optional. You can provide a variation of your logo if you have different versions, like a monochromatic logo.
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Preferably Vector file (svg. ai. eps.)
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Otherwise .png 1200> px wide or 300> px high (300PPI) with a transparent background
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Icon - Full color
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Preferably Vector file (svg. ai. eps.)
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Otherwise .png 1024 by 1024 px (300PPI) with a transparent background
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Favicon - Full color
- Optional. If you already have a Favicon, you can upload it.
- The file should be an .ico file with a size of 48x48 px.
- Otherwise, we will create a favicon based on your icon or logo.
Below you can find an example of how these visuals may look. Your visuals may differ from these examples based on the provided information.
| What? | How does it look |
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Splash screen |
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Login screen |
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General form in the App |
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App icon |
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Favicon |
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The next steps after receiving your filled-out form
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We will check your information and get in touch if something is missing.
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We will create the visuals for the Stores and Platform.
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We will develop the Branded App.
- We will ask you to add your DNS records to verify your domain (optional).
- Only required if you want to have the Platform and App accessible on your own domain.
- We will inform you once your Branded App is live via email.
Transactional Emails
If you wish to personalise transactional emails with your brand, you can use our feature ‘Custom Email Domain’. This ensures that all emails are sent using your company's domain. Here you can find how to configure this.
* Examples of transactional emails are the ‘New user invite email’ and the ‘Password reset email’.
Other information
Below you’ll find an overview of what features are branded and which are not.
| Feature | Branded | Not Branded |
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Custom Domain |
✅ |
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Transactional emails |
✅ |
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SSO* |
✅ |
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Customised Legal Documents |
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❌ |
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License Agreement |
❌ |
*Single Sign-On (SSO): If your organisation uses Single Sign-On (SSO), you will be redirected to your company's Identity Provider.
Visibility of MoreApp: Please note that we cannot guarantee the complete absence of our company name. MoreApp may appear in the following contexts:
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Service Agreement: MoreApp may be referenced in the service agreement between the Partner and its customer, which is a part of Partner Training.
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Product References: MoreApp may be mentioned in Help Center posts and API documentation.
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Source Code: MoreApp might be visible in various aspects such as URLs, APIs, and code.
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App Store and Play Store: In the Stores, MoreApp will always be displayed as the developer.