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How to Resend a Submission | MoreApp

If you didn’t receive the PDF, it wasn't readable, or you're testing a new configuration, resend the submission to get a new email and PDF report.

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1. Fix the error

If there is any error occurring in the email or PDF, make sure to fix it first before proceeding. Navigate to the correct form, and click on Edit form.

Go to the Integrations tab to access the Emails section. Edit the error and click on Publish

2. Resend a submission

To resend your submission, navigate to the Submission tab in the Platform. Under the Actions column, click on the arrow to open the dropdown. Then, click on Resend submission.

resend-submission

Now the email and PDF will be resent according to the latest configuration. If there are any integrations installed, they are also sent again. 

Please note: Resending your submissions won't cost you extra submissions. 

3. Testing your PDF report

If you have filled in a form once, you can use the same submission to test the new email and PDF configuration by using the Resend submission button.

By clicking on the Success button under the Integrations column, you will see the recipient of the email, and you will be able to download the PDF report. The report that appears there will always be the newest version after resending it.

resend-submission-pdf

4. Refresh your forms

It is important to note that refreshing the App is essential to make sure you and your users work with the newest configuration.

Congratulations! You have successfully resent a submission!

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