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How to work with the Photo field | MoreApp

Use the Photo field to capture or add photos from your library. Photos appear as thumbnails in the PDF report and can be attached to emails.

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0. Important information

There is a new version of the Photo field that lets you add more than one photo.

If you are using the old Photo field:

  • You can keep using the Photo field as usual if you only want to add one photo.
  • You can upgrade to the new Photo field to enable the multiple photo function in existing forms. Keep in mind that upgrading the field means you also need to update current integrations that are using the Photo field to avoid inconsistencies.

Note: New forms will automatically use this new Photo field.

1. Add the field to the form

Log in to the MoreApp Platform, select an existing form and click on Edit form.

Once you're in your form, double-click on the Photo field to have it inserted into your form. By clicking on it, you will see the properties of this field.

Now, give the field a name by typing text under Label.

2. Set up the Photo Quality

Most mail servers won’t allow you to send an email that’s bigger than 25MB in total size, which for most emails, is more than enough. If your form includes a lot of photos and you’ve chosen to attach them all to the email, you can quickly reach this limit. Play around with the photo quality and see what's best for you! It depends on your use case and how much quality you need. 

  • Best possible: This means that MoreApp does not manipulate the photo when sending.
  • Fast upload: MoreApp reduces the resolution of the image and applies compression. This results in the smallest file size, making uploading faster. 
  • High quality: This is a compromise between file size and photo quality.

Photo quality indicates the photo size for the export to excel and mailbox.

The same photo is used for the PDF, but we also optimise the PDF separately. Photos above a certain DPI will be resized to a size that makes sense for the PDF. In that way, we avoid extremely large PDFs. This is why you don’t see a difference in the file size of the PDF when using High Quality or Best possible.

Note: The photo quality is only applicable for photos you add using the App, not using the Web App. 

3. Set up the Filename 

You can also define the filenames of photos, making it easier to identify them in Excel exports or the email attachment later on. Here you can insert any descriptive text of your choice or you can also use the parameters by clicking on the thunder icon. 

Here is an example of the configuration, using the default parameters:

photo-field-settings

This will be the result of the filename in the Email attachment:

Note: When adding more than one picture in the field, by default the filename will add a number after the selected name. For example, if the filename of the photo is Installation, the rest of the filenames will be Installation1, Installation2, etc.

4. Set the number of photos

You can include more than one photo using the same Photo field in the form. When configuring the field, you have the option to define the minimum and maximum amount of photos.

define-multiple-photos

Note: To make the Photo field required, make sure you set a minimum of 1 photo. In that way, the user has to add at least one photo to be able to send the form.

If you set the maximum amount to 2 or more photos, you will be able to add several photos when using the App, from your library or by taking pictures at the moment.

Keep in mind that the maximum number of photos to include in the field is set to 25.

5. Complete the settings

By selecting the option “Save a copy on the device”, a copy of the photo will be stored on your device. You can find the photo in your gallery.

If you disable the option “Allow selecting photo from device”, it is only possible to capture a new photo, and you ensure that no old photo can be added from the gallery.

Notes:

  • Photos taken with the Photo field are not automatically saved on your device.

  • It's not possible to take a photo with the Web App on your desktop.


6. Working Offline

If you are working in offline mode and you took photos, you can not send the form. You will need to save the form as a Draft because the photo will not load. 

So, you can take photos, but you need to Save the submissions as a Draft and send it later when the device has a connection again. 

7. Submitted photos

After users send a form, you will be able to see all the photos added from the Submissions overview.

submissions-multiple-photos

If you have added more than one picture to the field, in the PDF report the photos will be shown next to each other. Once the number of photos does not fit in the same row, a new row of photos will be created below. If you want to adjust the size of the photos, you can change the width and height in the HTML code as explained here.


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